State Farm® Insurance Agent Jana Ferrante
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bastiaan Schuite
March 17, 2025
5
out of
5
rating by Bastiaan Schuite
"It was great dealing with Austin and I also received good recommendations from my neighbors who happen to know Austin and the Ferrante's. I believe you earn (and keep) your clients by going the extra mile and that is what Austin did. He helped out with an (urgent) insurance over the weekend and supported with cancelling some existing policies. Overall very smooth transaction. If it ever comes to a claim, I have strong confidence that the Ferrante's office has the customers back. Thanks."
We responded:
"Bastiaan - We are very thankful to have you as part of our Ferrante State Farm family! Thank you for leaving Austin a 5 Star Review!!! I am glad to hear that Austin was able to go the extra mile and assist you with the transition! Thank you again Bastiaan!"
Ronn Byrd
March 14, 2025
5
out of
5
rating by Ronn Byrd
"Shawna has been absolutely fantastic! She really cares about taking care of you after a claim. 100% recommend her and State Farm"
We responded:
"Ronn - thank you for the excellent five-star review around your experience with our local office & working with Shawna! I am so glad to hear that she has helped to make your State Farm claim experience smooth! We greatly value your feedback!"
53hawkeye1
March 12, 2025
5
out of
5
rating by 53hawkeye1
"Rik was very attentive and understood my frustration with the automobile policy. He worked hard to get me the best deal with the coverage that I needed. As a plus he also secured a better homeowner policy and bundled both which resulted in a significant premium savings for me. He is very professional and follows up as he has stated. I am very happy with his work and have recommended him to My sister in law who is shopping for a better policy. Thank you Rik!!"
We responded:
"What a fantastic five-star review around your experience with Rik!!! I am glad to hear that he was able to assist you with your auto and homeowner's insurance policy! Also, congratulations on the savings Rik was able to help you find in this process. Thank you for supporting our local, small business here in The Woodlands!"
Cortney Owens
March 11, 2025
5
out of
5
rating by Cortney Owens
"I have been with this agency for a while now. I was recently in an accident and Shawna is the account rep who connected with me to answer all of my questions with the claims process. After speaking with her again today, she was able to recommend more ways for me to save on my premium and has been excellent at assisting me with my current claim questions. Highly recommend her for your insurance needs. Amazing customer service!!"
We responded:
"Thank you so much for taking the time Courtney to leave this review around your experience with Shawna! When it comes to the time when you have to file a claim, we know that is when you need your local agency support, so I am glad to hear that you were able to have a smooth experience during the challenging time of being involved in an accident. Thank you for the feedback as we certainly value the voice of you as the customer! Also, thank you for supporting our local, small business State Farm agency here in The Woodlands! "
MISTY HAGUE
March 11, 2025
5
out of
5
rating by MISTY HAGUE
"Austin was such a great help getting our insurance switched back over to State Farm. After being a SF customer for over 25 years, it’s nice to be back home."
We responded:
"Misty - thank you for the five star review around your experience with Austin when switching to our State Farm agency! We are certainly glad to have you back with our company & thank you for choosing our local office!"
Marie Ortiz
March 8, 2025
5
out of
5
rating by Marie Ortiz
"I had an excellent experience working with Austin for both my auto and home insurance needs. From the start, he demonstrated outstanding professionalism, knowledge, and a genuine commitment to finding the best coverage options for me. He took the time to thoroughly explain my policy choices, ensuring I understood every detail before making a decision."
We responded:
"Thank you Marie for the fantastic 5-star review around your experience with Austin at our Ferrante State Farm agency!! I am glad to hear that he was able to assist with choosing the best coverage options! Thank you for supporting our local, small business when choosing an auto and home insurance provider!"
Dillon Shotwell
February 27, 2025
5
out of
5
rating by Dillon Shotwell
"Got me a great deal on car insurance! Very personable and available for contacting! Was quick and easy!!"
We responded:
"Dillon - thank you for the fantastic 5star review around your experience with Austin! I am glad to hear that we were able to get your car insurance set-up at our local State Farm office! "
Sarah Lewis
February 25, 2025
5
out of
5
rating by Sarah Lewis
"State Farm helped me with the rental and getting my car fixed."
We responded:
"Thank you for the fantastic 5star review around your experience. We are glad to hear that Shawna was able to assist with your claim and help get everything set-up. Thank you for supporting our local, small business!"
Julie
February 5, 2025
5
out of
5
rating by Julie
"Miguel was outstanding..he goes over everything with you from A-Z….really appreciate having my insurance with State Farm !!"
We responded:
"Julie - thank you for the five-star review around your experience with Miguel!!! We thank you for your business at our local Ferrante State Farm agency!!"
Brandon Bates
January 21, 2025
5
out of
5
rating by Brandon Bates
"Daniel and jesica were great!!! Would recommend to any one looking for insurance. They helped me save thousands. I’m very happy."
We responded:
"Brandon! Thank you for the fantastic 5-star review around your experience with Daniel! I am glad to hear we were able to save you thousands by switching to State Farm! Thank you again!"
Sierra Freeze
November 27, 2024
5
out of
5
rating by Sierra Freeze
"I highly recommend this State Farm office! The customer service I have received has been unmatched. The sales agents take the time to explain everything and answered all of my questions. It has been a great experience."
We responded:
"Sierra - thank you for the fantastic 5-star review around your experience with Austin! We appreciate you supporting our local, small business!!"
Morghan Hudson
November 15, 2024
5
out of
5
rating by Morghan Hudson
"All of the staff here are amazing. Wonderful customer service!"
We responded:
"Morghan - thank you for the five-star review around your experience with Jazmin! We appreciate your business!"
Cristhian Jesús Lopez Cardenas
November 13, 2024
5
out of
5
rating by Cristhian Jesús Lopez Cardenas
"Sin dudas la mejor !!, amable y atenta, muy buen servicio ☺️ estoy muy agradecido."
We responded:
"Thank you for this fantastic review around your experience with Sarah! We appreciate your business!"
Senaida Ulloa
November 13, 2024
5
out of
5
rating by Senaida Ulloa
"This Statefarm family is so amazing!! I have to especially comment on Tina the Customer Service Manager she is always so quick to answer my questions and if she don't know them right away she always makes sure to get back with me once she does."
We responded:
"Senaida! Thank you for being a part of our State Farm Family! I am glad to hear that Tina has been so helpful with any questions and requests you have had. We appreciate you supporting our local, small business!! Thank you!"
Cristian Salas
November 13, 2024
5
out of
5
rating by Cristian Salas
"As a local roofing contractor, I rely on top-notch insurance support, and the team at the State Farm - Jana Ferrante location has consistently exceeded my expectations. Jazmin, Daniel and Kim are incredibly friendly, professional, and always ready to help with any questions I have about coverage or claims. Their expertise and dedication make navigating the insurance process seamless, which is essential for me and my clients. It’s clear that they genuinely care about building strong relationships with local businesses like mine, and I’m grateful to have such a reliable team on my side. Highly recommend them to anyone looking for dependable service!"
We responded:
"Christian wow! What a fantastic review around the service received from Jazmin, Daniel & Kim! We greatly appreciate you supporting our local business and dedicating the time to share your experience with our team. As a small business these reviews are our livelihood, and this means a great deal to our team! Thank you and we appreciate you!"
Brittany Franks
November 6, 2024
5
out of
5
rating by Brittany Franks
"Rik did an outstanding job on saving us money and making sure we have the best coverage within our budget!"
We responded:
"Brittany - thank you for this fantastic five-star review around your experience with Rik!!! We greatly appreciate your business! -Jana Ferrante, Agent"
Bailee Click
November 5, 2024
5
out of
5
rating by Bailee Click
"Worked with Rik and he helped me lower my car insurance by $60 and I had more coverage! He is the best!"
We responded:
" Thank you for the fantastic ***** FIVE STAR REVIEW***** around your experience with Rik! We appreciate your business Bailee and we thank you for supporting our locally owned, small business! "
f r
September 27, 2024
5
out of
5
rating by f r
"Excelente atención por parte de la señorita Sarah, siempre disponible, atenta y responsable. Resolviendo todas los inquietudes acerca del tema de seguros 100%recomendable."
We responded:
"Francisco! Thank you for the excellent five-star review around your experience with Sarah!!! We are proud to have her on our team! Thank you for taking the time to share your experience with us!"
Natasha
September 27, 2024
5
out of
5
rating by Natasha
"I recently had a great experience with State Farm. My agent, Sarah Villegas was incredibly helpful and efficient. Entire process was quick and stress-free. I highly recommend State Farm for their excellent customer service and reliable insurance coverage."
We responded:
"Wow Natasha! We are very appreciative of you for publicly sharing your experience with us! We are thankful that Sarah was able to make the insurance purchasing process stress-free for you! Thank you!"
Irina Hernandez
September 27, 2024
5
out of
5
rating by Irina Hernandez
"I was so impressed with Sarah's efficient and friendly service. She made the entire insurance process a breeze. From getting me quotes to answering all my questions, she was always quick to respond and helpful. I highly recommend her to anyone looking for a reliable and knowledgeable insurance agent. Thank you Sarah!!!😊"
We responded:
"Irina - thank you for this fantastic five star review around your experience with Sarah! We are blessed to have her on our team and are thankful she was able to provide you with an easy insurance experience!!"
Stephen Hughes
September 27, 2024
5
out of
5
rating by Stephen Hughes
"The service I received from Kyra was perfect. She explained the coverage very well, she was patient and I was able to purchase a policy that was perfect for my needs."
We responded:
"Stephen - Thank you for your five-star review around your experience with Kyra! We are grateful to hear that she was able to thoroughly explain the coverages to you!"
Nicholas Dawson
September 20, 2024
5
out of
5
rating by Nicholas Dawson
"Austin had a wonderful service"
We responded:
"Nicholas - thank you for the five star review and for sharing your service experience with us! We are thankful for your business and thank you for supporting our local, small business!"
Dani Romero
September 16, 2024
5
out of
5
rating by Dani Romero
"Excelente servicio"
We responded:
"Thank you for the five-star review around your experience with Sarah! We greatly appreciate your feedback and support!"
Emily Uscanga
September 13, 2024
5
out of
5
rating by Emily Uscanga
"Austin did an awesome job assisting when it came down to getting my new insurance policy! Super fast and helpful. Would definitely recommend to anyone in search of car insurance!!!"
We responded:
"Emily - thank you for the five-star review around your experience with Austin! I am glad to hear that he was able to set-up your car insurance and answer all the questions you had! Thank you for supporting our locally owned small business!"
Nate L
September 13, 2024
5
out of
5
rating by Nate L
"A huge thanks to Jesica. I was traveling out of country for work and Jesica went above and beyond to figure out a way for us to connect while I was overseas and help me get a new home policy setup. Really appreciate customer service like this."
We responded:
"Thank you for this excellent review around your experience with Jes! I am glad to hear that she was able to assist in setting up your new home policy! We are thankful to have Jes on our team & also greatly appreciate you supporting our locally owned, small business. "